Medical Records & Documents
Obtaining Medical Records and Billing Records
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) gives you rights over your health information, including the right to get a copy of your information and make sure it is correct.
Please log on to your MyChart patient portal (mychart.sih.net) to access most of your medical records from 2017 to present, billing records and images.
If you are the patient or the patient’s legally authorized personal representative/agent and requesting a copy of your medical and/or billing records to be SENT TO YOU or ANOTHER HEALTHCARE PROVIDER/ORGANIZATION:
Please click on the appropriate link as follows, complete the information on the electronic form and submit:
- Link for copies of SIH hospital medical and/or billing records
- Link for copies of SIH MG (SIMS) provider medical and/or billing records
If you are the patient/or the patient’s legally authorized personal representative/agent and requesting a copy of your medical or billings to be SENT TO ANOTHER INDIVIDUAL or A NON HEALTHCARE PROVIDER/ORGANIZATION:
Please click on the appropriate link as follows, print off the form and send to the health information department (see locations and addresses at the bottom of this page). Please note there may be charges to obtain and send copies to a third party.
- Link for copies of SIH hospital medical and/or billing records
- Link for copies of SIH MG (SIMS) provider medical and/or billing records
You will receive your copies of your medical records and/or billing records no later than 30 days.
Request for Amendment of Protected Health Information
You can ask to change any information to your medical record and/or billing record if you think information is missing, inaccurate or incomplete. To request an amendment to your medical record or billing record, download the Request for Amendment of Protected Health Information From found below. You will receive our response to your request within 60 days from the date we receive your request.
Request for Amendment of Protected Health Information Form.
Notice of Privacy Practice
For questions or more information, contact Health Information at any of our SIH hospitals or SIHMG:
Memorial Hospital of Carbondale/St Joseph Memorial Hospital
202 West Jackson St., Carbondale, IL 62901
Phone: 618-457-5200 ext. 65489
Fax: 618-529-0428
Email: mhc.healthinfo@sih.net / stj.healthinfo@sih.net
Herrin Hospital
121 South 14th St., Herrin, IL 62948
Phone: 618-942-2171 ext. 35126
Fax: 618-351-4923
Email: hh.healthinfo@sih.net
SIH Medical Group
202 West Jackson St., Carbondale, IL 62901
Phone: 618-457-5200 ext. 68756
Fax: 618-351-4878
Email: sihmg.hi@sih.net
Harrisburg Medical Center
100 Dr Warren Tuttle Dr., Harrisburg, IL 62946
Phone: 618-253-0267
Fax: 618-253-7104
Email: hmc.healthinfo@sih.net
Sending your personal health information to an email address or by fax is not a secure delivery method and may expose your health information to others. By choosing this delivery method, you release Southern Illinois Healthcare/Southern Illinois Healthcare Medical Group from any liability involving a potential or actual breach of your health information that has been delivered upon your request to an emails address or by fax.